Frequently Asked Questions

  • Accessibility

    We warmly welcome visitors with disabilities to Churchdown Fireworks Extravaganza and toilet facilities are available. The site is accessible to wheelchair users and mobility scooters. Please be aware that there are some uneven surfaces and that the Firework Extravaganza can be crowded.

    If you have any queries or concerns please call 01452 713 528.

  • Attending the event

    All customers consent to the following:

    • No admission without a ticket.
    • Photo ID regarding the age of children or adults attending may be requested at the entry point.
    • Please respect the local residents when travelling to and from the Event and keep noise to a minimum.
    • Vehicles are left at your own risk.
    • Event schedule and layout is subject to change.
    • Trespassing on ‘no public access’ areas or adjoining private property is prohibited.
    • Anti-social behaviour will not be tolerated and may result in removal from the Event.
    • Management reserve the right to refuse admission to the Event.
    • Strictly no trading is allowed on event sites or public areas without written permission.
    • The organisers reserve the right to implement any restrictions/conditions deemed necessary before and during the event to ensure the safe management of the event.

  • Do not attempt to bring any of these items into the event.

    Flares, fireworks, sparklers, Chinese / sky lanterns, firewood, candles or any flames are not permitted. 

    Drones, portable laser equipment, laser pens, air horns, megaphones, vuvuzelas, kites, spray paint cans, sound systems, gazebos, unofficial tabards and reflective jackets, or any item that could be considered a weapon, including multi-tools, are not permitted. Items will be confiscated.

    Churchdown Parish Council operates a no drink/drug policy. Sparklers, Alcohol & Bikes are prohibited and are not permitted to be brought into the event.

    Any person in possession of prohibited items may be refused or removed from the Event and risks prosecution.

  • E-Ticket Delivery

    E-Tickets are delivered within 5 minutes of ordering to the email address you gave when placing the order. The email subject will be “Event Tickets” & the sender “hi@churchdownfireworks.co.uk”. Remember to check your Junk/Spam folders.

    If you still can’t find your tickets you can log in to your Account and view your recent orders. Your Event Tickets will be displayed within this confirmation.

    You must either print your ticket(s) or show them on a mobile device to gain entry to the event. If you're showing tickets on a mobile device, please ensure there is a barcode displayed next to each ticket. You may need to increase your screen brightness to allow the barcodes to be scanned.

    If you need further assistance please contact us.

  • Event Information

    Join us for a spectacular firework event that will dazzle and delight!

    Gates & the funfair open at 17:00 leaving plenty of time to take a wander around the ground and soak up the family atmosphere.

    The main display kicks off at 19:15 providing spectators with a spectacular show, this year the aim is simply to put on another bright and entertaining firework display that surpasses last year. From Catherine Wheels to Rockets, Parton Road will be ablaze with colour for the night, illuminating the sky for miles around.

  • Fraud Prevention

    Beware of unauthorised ticket agencies (including eBay, Gumtree, Viagogo & Facebook). Action Fraud have some good advice on how to spot a fraudulent ticket and how to report it. Firework Extravaganza tickets are only available from churchdownfireworks.co.uk and from selected local outlets.

  • Leos Legacy

    In November 2013, Churchdown residents Anne and Peter had to have their beloved greyhound Leo put to sleep.

    It was due to the immense stress he suffered when hearing fireworks. His symptoms caused him to panic, dehydrate and reject food. Fireworks are no longer reserved for the 5th of November and can last on a nightly basis from Halloween for a further 3 to 4 weeks. There was no escape from the daily barrage for poor Leo and, together with the local vets, Anne and Peter thought it kinder to euthanise him rather than prolong his torment.

    Leo was full of life, and although he disliked fireworks the intensity and frequency proved too much for him. Although this was an extreme case, many of us see our pet dogs and cats suffer at this time of year, not to mention those in kennels and catteries.

    Churchdown Fireworks Extravaganza is proud to support Leos Legacy and where possible quieter fireworks are used. Leos Legacy was established to regulate the sale of Fireworks and encourage people to attend organised displays.

  • Medical Assistance

    There will be First-Aiders available from Churchdown Parish Council

    If you suspect somebody is unwell take them to the Council Offices or alert a member of the team. If you take any medication regularly remember to bring it with you and make your friends aware of any illness of allergies you may have.

    Look after yourself and those around you.

  • On The Gate Payments & Cashback

    Payment on the gate is via Cash/Card.

    We are able to accept a range of card types including: Visa Debit/Credit, Mastercard Debit/Credit, American Express,  Apple Pay, Android Pay & Contactless Card/NFC Payments. 

    If you are paying by Card on the gate please ensure you join the Pre-Paid Tickets queue. 

    We are also able to offer a cashback service (Maximum £50 Per Transaction) for card payments. 

  • Parking - Updated 29/10

    We strongly encourage local residents to walk to the event or to use public transport.

    If travelling by car, a limited amount of parking will be available on a first come, first serve basis after 17:00 at the Churchdown Community Centre & Churchdown Surgery. Please be mindful of parking in front of resident’s Houses/Driveways, adhere to steward information, Highway Code & Parking Restrictions.

    In order to reduce congestion, allow flow of traffic and provide a safe environment for event-goers, parking restrictions will be in place before, during and after the event. Cones will be placed in areas where no parking is permitted; which is highlighted in red below.

  • Refunds, Cancellations & Amendments

    In line with our Terms & Conditions all purchases are final, tickets are non-refundable. We will however issue refunds in exceptional circumstances. Such requests are reviewed on a case by case basis and any refund will be issued up to 7 days after the event.

    In the event of cancellation due to circumstances beyond our control, we will endeavour to reschedule the event. If unable to do so, we will issue a full refund.

    No refunds will be offered to customers who are refused entry or ejected from the venue.

  • Rubbish & Waste

    Please use the bins provided to dispose of all your rubbish. This massively helps the team of volunteers who have to attend the site in the early hours on Saturday Morning to complete a litter pick. Plenty of bins are provided around the site.

  • Service Fee

    To bring you an E-Ticketing Service we need to use a third party payment processor. We are charged a percentage per transaction resulting in a small Service Fee being added.

    £0.40 is applied to the final order subtotal, and is not charged per ticket. This is significantly cheaper compared to other local Fireworks Events.

  • Ticket Information

    Child prices are for ages 16 & under. Adult prices are for ages 17 & older. Under 4’s are free of charge. Family Tickets admit 2 Adults & 2 Children the discount will automatically be applied at checkout. 

    Limited tickets are available to purchase from the following local outlets: Parish Council Offices, GL3 Community Hub,  Parton Manor Infant/Junior Schools, Churchdown Village Infant/Junior Schools, Innsworth Infant/Junior Schools

    ADVANCE TICKETS
    ADULTS £4 / CHILDREN £3 / FAMILY £12

    ON THE GATE
    ADULTS £5 / CHILDREN £4 / FAMILY £15

    You must either print your ticket(s) or show them on a mobile device to gain entry to the event. If you're showing tickets on a mobile device, please ensure there is a barcode displayed next to each ticket. You may need to increase your screen brightness to allow the barcodes to be scanned.

  • Toilets

    There are ample toilet facilities on site, these are adjacent to the Parish Council Building. We all know that event toilets can be a bit of an ordeal so please do your bit by leaving them, as you’d like to find them!

  • Valuables, Lost Property & Safety

    We recommend taking some easy steps to maximise your enjoyment of the event. Exercise common sense when it comes to bringing along valuables- if you don’t need it, don’t bring it! Keep money, mobile phones and cameras on your person at all times. 

    Make yourself aware of the location and surroundings and follow any instructions given to you by stewards. In the unlikely event that you witness dangerous or antisocial behaviour move away and alert stewards as soon as possible if they are not already in the immediate vicinity.

    All lost property from the event (where possible) will be looked after by Churchdown Parish Council, please return to the site on the Monday following the event, to see if your item has been handed in. 

  • Will there be a funfair?

    It wouldn't be an Extravaganza without a funfair! There will be rides for all ages along with food and drink stalls.

  • X